5-Star Service in 3 Simple Steps

February 20, 2020 by - Filed Under: Uncategorized

Do you know the secret to attracting and retaining clients? If you think it's price, think again. While price may be a factor, there's no question that the number one thing that keeps clients coming back is top-notch service. Clients want to feel heard, appreciated, and welcomed. However, creating...

Continue Reading →

Reasons to Love those Fabulous FAQs

November 02, 2019 by - Filed Under: Uncategorized

The world’s most thoughtful companies provide “FAQs” on their websites. And if you want to provide world-class service to your clients and prospects, your site will include one, too. FAQs stands for Frequently Asked Questions. FAQs typically appears on its own page as part of a larger website. Essentially,...

Continue Reading →

7 Steps to Smarter Team Meetings

September 21, 2018 by - Filed Under: Uncategorized

Team meetings. They can be the worst of things or the best of things. I know many business people (not just CPA practice owners) who dread them. The most common complaint I hear is that the meetings are boring, unnecessary, and rob the participants of time that could have...

Continue Reading →